A claim rep will reach out to explain your repair options, answer any questions you have and review your policy. Your claim rep is your main point of contact throughout the process and will help with anything you need. Your rep is also there to support you.
You can select from four different repair options, based on your preference and the severity of your claim.
That’s it! Your auto claim process in three easy steps.
COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.
Auto insurance policies issued by COUNTRY Mutual Insurance Company®, COUNTRY Preferred Insurance Company® and COUNTRY Casualty Insurance Company®, Bloomington, IL.