Learn about Roadside Assistance claims.
A claim rep will reach out to explain your repair options, answer any questions you have and review your policy. Your claim rep is your main point of contact throughout the process and will help with anything you need. Your rep is also there to support you.
Your claim is reviewed and arrangements will be made to inspect the damages to your vehicle or determine the damages. We have several convenient appraisal options and your claim representative will guide you through the process to help you get back on the road.
That’s it! Your auto claim process in three easy steps.
COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.
Auto insurance policies issued by COUNTRY Mutual Insurance Company®, COUNTRY Preferred Insurance Company® and COUNTRY Casualty Insurance Company®, Bloomington, IL.