Car Insurance Claims

When you file an auto insurance claim, the unknown can be the hardest part. We work hard to make the process as easy as possible.

1. File an auto claim 

You can file an auto claim through your online account, our mobile app or by calling 866-COUNTRY (866-268-6879). 

Learn about Roadside Assistance claims.

2. Connect with your insurance claim representative

An auto insurance claim representative will reach out to explain your repair options, answer any questions you have and review your car insurance policy. Your insurance claim representative is your main point of contact throughout the process and will help with anything you need. Your insurance agent is also there to support you.

3. Repair the damage

Our claims team will review your auto insurance claims and arrange to inspect the damage to your vehicle. We offer several convenient appraisal options, and your claims representative will guide you through the process to get you back on the road as quickly as possible. 

That’s your car insurance claim process in three easy steps.