3 Types of Auto Coverage Explained
We help explain the three most common types of auto insurance coverages.
You can report or track your claim within your online account. If you're not a COUNTRY Financial client, call us at 866-COUNTRY (866-268-6879).
Whether you're reporting a minor fender bender or a major crash a representative will contact you as soon as possible.
Your claim is assigned to a claim representative, who will call you by the end of the next business day to gather additional details.
Your claim is reviewed and arrangements will be made to inspect the damages to your vehicle or determine the damages. We have several convenient appraisal options to choose from including our COUNTRY Financial Snap N Send® mobile app.
Your claim is resolved and closed.
Find out more about filing an auto claim.
To help make the claim process go smoothly, use the following checklist to prepare for questions we may ask.
If you have chosen to have Vehicle Rental coverage on your auto policy, COUNTRY Financial will provide a rental car during repairs if your damage is the result of a covered claim. We’ll pay for a similar vehicle to the one you own, up to $40 a day (including taxes and fees) and an $800 maximum. You may also choose to use the $40 a day on cab fair or a ride sharing service. If you’re unsure if you have rental coverage, log in to your account to view your policy coverages.
If you have chosen to have Road Service coverage on your policy, COUNTRY will pay up to $100 per event for a tow to the nearest repair shop or location of your choice. The $100 per event also includes help for things like locking your keys in your car, a flat tire, or a jump start. If you’re not sure if you have Road Service coverage on your policy, log in to your account to check out your auto coverages.
If the COUNTRY Financial appraiser has determined your vehicle is a total loss, one of our auto specialists will contact you to discuss settlement, based on the value of your car in its pre-claim condition. If you have The Keeper coverage, you may be eligible for a brand new car of similar make and model.
Your rep is always there to help:
We've answered some of the most common claims questions, like the ones below, here.
Call us at 866-COUNTRY (866-268-6879) or reach out to your representative for help.
We help explain the three most common types of auto insurance coverages.
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COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.
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