3 Types of Auto Coverage Explained
We help explain the three most common types of auto insurance coverages.
You can report or track your claim within your online account. If you're not a COUNTRY Financial client, call us at 866-COUNTRY (866-268-6879). Learn about Roadside Assistance claims.
Whether you're reporting a minor fender bender or a major crash a representative will contact you as soon as possible.
Your claim is assigned to a claim representative, who will call you by the end of the next business day to gather additional details.
Your claim is reviewed and arrangements will be made to inspect the damages to your vehicle or determine the damages. We have several convenient appraisal options and your claim representative will guide you through the process to help you get back on the road.
Your claim is resolved and closed.
Find out more about filing an auto claim.
To help make the claim process go smoothly, use the following checklist to prepare for questions we may ask.
If you have chosen to have Vehicle Rental coverage on your auto policy, COUNTRY Financial will provide a rental car during repairs if your damage is the result of a covered claim. We’ll pay for a similar vehicle to the one you own, up to $40 a day (including taxes and fees) and an $800 maximum. You may also choose to use the $40 a day on cab fair or a ride sharing service. If you’re unsure if you have rental coverage, log in to your account to view your policy coverages.
Just log into your COUNTRY Financial account to see whether “Emergency Roadside Service” or “Vehicle Travel and Tow” is listed on your auto policy. If it’s not, contact your rep to add the coverage.
If the COUNTRY Financial appraiser has determined your vehicle is a total loss, one of our auto specialists will contact you to discuss settlement, based on the value of your car in its pre-claim condition. If you have The Keeper coverage, you may be eligible for a brand new car of similar make and model.
Your rep is always there to help:
We've answered some of the most common claims questions, like the ones below, here.
Call us at 866-COUNTRY (866-268-6879) or reach out to your representative for help.
We help explain the three most common types of auto insurance coverages.
Auto rates are increasing a little each year. Here’s four reasons why.
Save money on car insurance by following the speed limit, keeping your credit score up, choosing your car carefully and utilizing your discounts.
COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.
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