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Privacy & Security

Privacy and Security Policy

Our Commitment to Protecting Your Privacy

At COUNTRY Financial®1, your privacy has always been important to us. We understand how important your privacy is to you, and we believe protecting your confidential information is a fundamental part of doing business. That’s why at COUNTRY we take steps to ensure:

  • We will restrict our employees' access to your information to only those who need to know information to provide products or services to you and for other reasons permitted by law.
  • Reasonable and appropriate safeguards are employed to protect your confidential information.
  • We will only share your information with non-affiliated third parties for marketing products that might be of interest to you, if you have not opted out of such sharing.  

Read our full Privacy and Security Policy

Customer Security Awareness

What COUNTRY Financial® Does to Secure Your Personal Information

COUNTRY Financial is committed to providing you with a secure online experience.  We take measures to help protect our clients, employees and representatives from identity theft and online fraud.  We have implemented multiple layers of technology supported by security processes and frequent security assessments.

Read our full Customer Security Awareness Policy

Customer Privacy Statement

Our Commitment to Protecting Your Privacy

Read our full Customer Privacy Statement


HIPAA Privacy Policy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.  

Read our full HIPAA Privacy Policy

1This Privacy Statement covers the following companies: COUNTRY Mutual Insurance Company®, COUNTRY Casualty Insurance Company®, COUNTRY Preferred Insurance Company®, COUNTRY Life Insurance Company®, COUNTRY Investors Life Assurance Company®, COUNTRY® Capital Management Company, COUNTRY Trust Bank®, Cotton States Life Insurance CompanySM, and CC Services, Inc. 101071-04-201212