Roadside Assistance Coverage

Got a flat? Run out of gas? Need reimbursement for a tow? Our coverage reimburses you after you get back on the road.

How does it work?

We’ll reimburse you (up to $100) for a variety of roadside emergency needs. Here’s what you need to do.

Woman with mobile phone on the broken car background. Tow truck service. Car service call.

1. Find a nearby service provider

Search for local service providers.

Man pays paper money for tow truck to worker towing a broken down car. Selective focus. Concept

2. Pay for the service

Don’t forget to arrange for safe transportation home.

Woman using laptop

3. File your reimbursement claim

Log in to your account to file a claim online or call 866-COUNTRY (866-268-6879) to begin the process.

What does Roadside Assistance coverage provide?

We'll reimburse you for a variety of things.

truck towing car

Towing service

Just arrange your tow and get reimbursed.

truck towing car

Fix a flat tire

If you have a flimsy jack or are missing a spare, find a professional and we’ll pay you back.

truck towing car

Locked out

Did you misplace your keys or lock them in the car?  We reimburse for locksmith services, too.

truck towing car

Jump start a dead battery

The roadside issue that comes without warning is also included in our coverage.

truck towing car

Out of fuel

Did you push it just a bit too far past E? It happens all the time. Our coverage provides for fuel delivery (the cost for fuel is not included).

truck towing car

Vehicle is stuck

Did you slide into a ditch or get stuck in the mud? We reimburse for this, too.

Roadside Assistance Frequently Asked Questions

These are the questions most commonly asked by our clients.

Search for a local tow company or repair shop and work with them directly. We’ll reimburse you up to $100 per event for the services you need.

Just log into your COUNTRY Financial account to see whether “Emergency Roadside Service” or “Vehicle Travel and Tow” is listed on your auto policy. If it’s not, contact your rep to add the coverage.

Yes to all three questions. Our Roadside Assistance coverage reimburses up to $100 per event, including locksmith services, flat tire repair, jump start services, fuel delivery* and more.

Yes. Just work with a local tow company or repair shop and we’ll reimburse up to $100 per tow event.

No. There’s an additional charge to add this coverage to your car insurance policy, but it’s much more affordable than you think. Talk to your COUNTRY Financial rep to find out more.

As soon as it’s available on your auto insurance policy.

Don't have Roadside Assistance coverage?

No problem, your rep can add that for you.

COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.

 * The cost of the fuel is not included in this reimbursement.