Roadside Assistance Coverage

Had a flat? Ran out of gas? Need reimbursement for a tow? Our coverage reimburses you after you get back on the road.

How does it work?

We’ll reimburse you (up to $100) for a variety of roadside emergency needs. Here’s what you need to do.

1. Find a nearby service provider

Search for local service providers.

2. Pay for the service

And don’t forget to arrange for safe transportation home.

3. File your reimbursement claim

Email the following details to central.road.services@countryfinancial.com: policy number, policyholder name, vehicle that required roadside assistance, date you received roadside assistance and amount paid to the provider.  

What does Roadside Assistance coverage provide?

It’s more than just reimbursement for a tow. Our Roadside Assistance coverage will reimburse you for a variety of things.

Towing service

As described above, just arrange your tow and get reimbursed.

Fix a flat tire

If you have a flimsy jack or are missing a donut spare, find a professional and we’ll pay you back.

Locked out

Did you misplace your keys or lock them in the car?  We reimburse for locksmith services, too.

Jump start a dead battery

The roadside issue that comes without warning is also included in our coverage.

Out of fuel

Did you push it just a bit too far past E? It happens all the time. Our coverage provides for fuel delivery (the cost for fuel is not included).

Vehicle is stuck

Did you slide into a ditch or get stuck in the mud? We reimburse for this, too.

Roadside Assistance Frequently Asked Questions

Here are the answers to the most-commonly asked questions by COUNTRY Financial clients.

Search for a local tow company or repair shop and work with them directly. We’ll reimburse you up to $100 per event for the services you need.

Just log into your COUNTRY Financial account to see whether “Emergency Roadside Service” or “Vehicle Travel and Tow” is listed on your auto policy. If it’s not, contact your rep to add the coverage.

Yes to all three questions. Our Roadside Assistance coverage reimburses up to $100 per event, including locksmith services, flat tire repair, jump start services, fuel delivery* and more.

Yes. Just work with a local tow company or repair shop and we’ll reimburse up to $100 per tow event.

No. There’s an additional charge to add this coverage to your car insurance policy, but it’s much more affordable than you think. Talk to your COUNTRY Financial rep to find out more.

As soon as it’s available on your auto insurance policy.

Do you need to add Roadside Assistance coverage to your policy?

No problem, your representative can add that coverage to your policy.

COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.

 * The cost of the fuel is not included in this reimbursement.