Your local COUNTRY Financial insurance rep is backed by a team of experts to help plan and protect your future.

24/7 Support for Claims

Claims can happen any time so our human support team is always available. Call us at 866-COUNTRY (866-268-6879) to talk to a real person, log in to your account or file a claim on the COUNTRY Financial mobile app.


We have more than 95 years of experience, so you can count on us to cover and protect your home, car, and business – plus plan for your retirement and more.

Financial strength

You can rely on us. AM Best rates us A+ (Superior)* for financial strength and ability to meet client obligations.

Schedule an appointment at your local reps office

Let's talk about insurance and financial needs for you and your family. We will:

  • Take the time to get to know you and your unique needs
  • Answer your questions - minus the insurance jargon
  • Meet you where you're comfortable - through video, phone or in person

What is it like being a COUNTRY Financial client?

Our insurance clients trust us with what they hold most dear. COUNTRY Financial reps are members of their communities who understand their clients’ needs and goals. Here are some of the most common questions people have before joining COUNTRY.

You can request a detailed estimate for car or home insurance online. For other products, submit an online form, call 866-COUNTRY (866-268-6879) or contact your local rep to get a quote.

At COUNTRY Financial, we believe your needs can’t be met if we don’t know you and your specific situation. That’s where our local reps come in. As they get to know you, they can explain your options. That way, you can choose what works right now, and what you’ll need to prepare for your future. 

Your local rep is there to help with anything you need, along with our client support center, which can be reached at 866-COUNTRY (866-268-6879). You can also pay your bill, start a claim, print an insurance card and more through your online account or our mobile app.  

No one likes feeling pressured over the phone to purchase products. Reach out to your local rep directly or call us at 866-COUNTRY (866-268-6879) to start the conversation on your terms.  

Protection and planning go hand in hand. Insurance products protect your current and future assets, which includes your financial goals. We’re here to help with both.   

When you file a claim, the unknown can be the hardest part. We work hard to make the process as easy as possible. To get started, file your claim through your online account, our mobile app or by calling 866-COUNTRY (866-268-6879). After that, a claim rep will reach out to explain your options, answer any questions and review your policy. Your claim rep is your main point of contact throughout the process, but your local rep is always there for support.

What's next?

Connect with your local rep to start the process or call us at 866-COUNTRY (866-268-6879).

COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, IL.

*AM Best rates our financial strength and our ability to meet client obligations. For the latest rating information, visit

Auto, home, farm, crop and commercial policies issued by COUNTRY Mutual Insurance Company® , COUNTRY Casualty Insurance Company® or COUNTRY Preferred Insurance Company® , Bloomington, IL. 

Life insurance policies issued by COUNTRY Life Insurance Company® and COUNTRY Investors Life Assurance Company®, Bloomington, IL. 


May lose value

No bank guarantee

Investment management, retirement, trust and planning services provided by COUNTRY Trust Bank®. 

Registered broker/dealer offering securities products: COUNTRY® Capital Management Company, 1711 General Electric Rd, PO Box 2222, Bloomington, IL 61702-2222, 1-866-551-0060. Member FINRA.  Read our full Customer Relationship Summary and Investor Handbook.

COUNTRY Capital is also a state licensed insurance agency offering deferred income annuities issued by unaffiliated third-party insurers. Issuing companies are solely responsible for their claims paying ability.

For 529 plans, the investment objectives, risks, charges and expenses of municipal fund securities should be carefully considered before investing. The official statement, which can be obtained by calling (866) 551-0060, contains this and other information about the municipal fund securities and should be read carefully before investing.

For product and service information, read our Terms & Conditions. Read our full Financial Services Summary Handbook.