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Why is a car that I no longer own showing up on my accounts/policies list?

Vehicles you no longer own may continue to show up as part of your account even though it’s considered inactive if it shares an account number with active policies.

If you’d like to remove the old information, you can log on to your account and select the auto policy you want to change. Then go to “Manage Policy” and select “Change Vehicle/Driver”. From there you can request to remove of add a driver or vehicle. You can also call 866-COUNTRY (866-268-6879) to request a new account number for the active policies and removal of the old account.