Customers affected by Hurricane Matthew: learn more about submitting a claim online or call 866-COUNTRY when it’s safe to do so. We’re here for you. 

What is the typical claims process?

Once you report your claim, it will be assigned to a claims representative who will get in touch with you for more details. Depending on the type of claim you have, your damage may be inspected, and your claims rep will contact you to settle your claim. For glass claims, repairs are scheduled immediately.