July 08, 2026

COUNTRY Financial® Selected as a PropertyCasualty360 2026 Insurance Luminaries Winner 

COUNTRY Financial has been named to PropertyCasualty360’s Insurance Luminaries Class of 2026 in the category of Excellence in Customer Experience (Insurance Carriers). 

This recognition celebrates innovation in the property and casualty insurance industry. The awards program spotlights top professionals and organizations within the sector that strive to modernize and humanize the business. The 2026 winners were selected by a panel of industry experts based on how well they stated and achieved goals with regards to the nomination category; how impactful their work has been; how dedicated the nominee has been to furthering modernization and humanization in the P&C insurance business; and how committed and dedicated the nominee has been to high ethical standards, service and excellence.

"This year, the team behind PropertyCasualty360.com was thrilled to scale up our annual professional recognition program to more accurately reflect the depth and breadth of the P&C insurance industry," says Editor-in-Chief Elana Ashanti Jefferson. "People outside of insurance often fail to recognize the history, mission, technology, heart and smarts that are the underpinning of this industry. That's why I am doubly excited to spotlight more individuals and organizations through the 2026 Insurance Luminaries Awards program and inaugural event. These awards pay homage to the critical work around making insureds whole after a major loss while also empowering innovation and modernization to address ever more complex risks and consumer demands."

“Our knowledge management team has been instrumental in turning information into a strategic advantage for COUNTRY,” said Jesse Kohlbecker, Vice President of Claims and Client Services at COUNTRY.  "By building and continuously improving a trusted, enterprise-wide knowledge ecosystem, they ensure our employees and agents have fast access to the right information at the right time. This enables more confident decisions, more consistent service, and ultimately better client experiences. Their work moves beyond tools and platforms—it strengthens how we show up for our clients every day with clarity, care, and accountability.”

COUNTRY Financial serves about one million households and businesses throughout the United States and offers a full range of financial products and services from auto, home, business, farm and life insurance to retirement planning services, investment management and annuities.

Media contact

news@countryfinancial.com