Join our Client Services Team

At COUNTRY Financial, clients are at the core of everything we do. Our Client Services team is passionate about our clients and employees, and have an opportunity to make an impact every day while working with business partners across the organization.

Client Services Career Opportunities

Start your career journey

Joining Client Services at COUNTRY Financial is more than a job, it’s the start of a career. We believe in setting our employees up for success by investing up front with:

  • Comprehensive training and mentoring
  • Continued support and development opportunities
  • A strong foundational knowledge to help launch into multiple roles across many different business areas 

Why choose Client Services at COUNTRY Financial?

We know you’re busy outside of work and are proud of our programs that support your work/life balance, including:

  • Flexible remote/hybrid work arrangements
  • Dress for your day, with the option to wear business casual and jeans
  • Paid time off to refresh and recharge, including paid volunteer time, a floating holiday and paid maternity/parental leave

Diversity and inclusion increases our capacity to better serve our clients’ unique needs in the communities in which they live, work and play. Here at COUNTRY Financial, we:

  • Know we do our best work when our employees and reps are engaged, respected and connected
  • Intentionally work together to create a culture, and environment, where all talents, experiences and backgrounds are valued for their contribution and role in achieving success
  • Aim to best serve our clients by integrating inclusion as a business approach, reflecting the diversity of the marketplace and embracing diversity in a way that engages everyone
  • Strive to hire top talent from diverse backgrounds to fill employee and rep positions to achieve our clients’ version of financial security, no matter their starting point

When you work in Client Services at COUNTRY Financial, a competitive salary is just the start. We offer a:

  • $42,000 annual salary ($20.84 per hour)
  • $500 salary increase opportunity upon meeting proficiency 
  • Annual bonus eligibility based on company performance
  • Promotion opportunity within one year
  • Hybrid/remote work arrangements available upon start
  • 401(k) with company-paid contribution and additional match, if you choose to contribute

We’re here to support you in your career journey, no matter where you’re starting from. At COUNTRY Financial, we provide access to tools, training, mentoring, online resources and tuition assistance, so you can:

  • Accomplish your professional goals
  • Dive deeper into your current area of expertise, or acquire new skills through a variety of development opportunities.

We get high marks

We consistently receive high ratings for financial strength, revenue generation, operating performance and client loyalty from independent rating agencies.

AM Best company

COUNTRY Life Insurance Company® and COUNTRY Mutual Insurance Company® are consistently rated A+ (Superior)1 by AM Best, an independent industry rating company. Both companies have remained in the highest rating category for nearly 90 consecutive years. AM Best rates our financial strength and our ability to meet client obligations. For the latest rating information, visit

Fortune 1000: COUNTRY Financial® ranked no. 760

COUNTRY Financial® has been continuously ranked on the Fortune 1000 list since 2004.  Fortune magazine maintains the list, which recognizes the 1,000 largest American companies according to revenue.  In 2023, the COUNTRY Financial® family of affiliated companies ranked 760 on the list with $3.913 billion in revenue.

Read their stories

CSC Dawn Wickenhauser

“COUNTRY Financial is a company that wants you to succeed and understands work/life balance. If you need help, they provide it. They promote from within and make you feel like you’re needed and appreciated.” Dawn started in the Contact Center in November 2019.

-Dawn Wickenhauser, Claims Representative

CSC Paul Tubbs

“There are great development opportunities COUNTRY Financial offers employees to advance in their career. One of the great benefits is tuition reimbursement, which I’ve used to continue my education and pursue my master’s degree.” Paul started in the Contact Center in January 2013.

-Paul Tubbs, Life/Health Billing Supervisor

CSC Linda Randle

“The best part of working at COUNTRY Financial is the great level of support and resources available to develop you professionally and personally. They invest in your development through Resource Groups, Toastmasters, tuition assistance, job shadowing and more.” Linda started in the Contact Center in February 2008.

-Linda Randle, Senior Billing Contact Center Rep

CSC Stacy Miller

“It’s a diverse organization that’s committed to individual growth and success. I’m grateful COUNTRY Financial opened its doors for me. I appreciate the leadership feedback, continued education, and opportunity for growth. I can’t wait to lead my own team someday.” Stacy started in the Contact Center in June 2020.

-Stacy Miller, Business Analyst

CSC Adam Goldrick

“When I was interviewing for jobs out of college, COUNTRY Financial stood out to me as the place where I needed to go to be successful. COUNTRY Financial leadership does a great job of helping you develop to achieve your own career goals. COUNTRY Financial is truly committed to helping employees achieve success." Adam started in the Contact Center in May 2017.

-Adam Goldrick, Client Service & Claims Projects & Planning Supervisor

Ready to take the next steps?

Apply today, download Client Services FAQs (PDF) or contact our team directly at

COUNTRY Financial® is a family of affiliated companies (collectively, COUNTRY) located in Bloomington, IL. Learn more about who we are.

1AM Best's rating report 2022