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How do I retrieve my password if I forgot it?

Go to Forgot Password and enter the email address associated with your account. If you have a verified phone number and email associated with your profile, you can choose to receive your verification code by email, text, or voice message.

If the phone number provided is registered on your account, we’ll send your verification code to that number. If not, we’ll send the verification code to your registered email address. You can add up to 4 phones under the, once you log back in.

Once the verification code is entered, you will be prompted to enter a new password and log in.

Note: We send your code immediately but different providers might have a delay. If you don’t receive a verification code within 10 minutes, please contact the Customer Service Center at 866-COUNTRY (866-268-6879).