Customers affected by Hurricane Matthew: learn more about submitting a claim online or call 866-COUNTRY when it’s safe to do so. We’re here for you. 

Why is a car that I no longer own showing up on my accounts/policies list?

Vehicles you no longer own may continue to show up as part of your account even though it’s considered inactive if it shares an account number with active policies.

If you’d like to remove the old information from MyCOUNTRY, call 866-COUNTRY (866-268-6879) to request a new account number for the active policies and removal of the old account from your MyCOUNTRY account.

Once the new account number is issued, you’ll need to choose Add a Policy/Account to add the new account number to your MyCOUNTRY account.