Customers affected by Hurricane Matthew: learn more about submitting a claim online or call 866-COUNTRY when it’s safe to do so. We’re here for you. 

The adjuster who took care of my claim said I would be responsible for paying the deductible. What’s a deductible?

Your deductible is the amount you’re generally responsible for paying each time you have a covered claim on your home. You choose your deductible when you purchase your policy and can change it by calling your COUNTRY Financial® representative or 866-COUNTRY (866-268-6879). Your insurance costs will be lower with a higher deductible, but your costs at claim time will be higher.