Customers in Alabama and Georgia: We’re here for you. Submit a claim online or call 866-COUNTRY when it’s safe to do so. We’re available 24 hours a day.

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When do I get my deductible back?

If another person is at fault, COUNTRY Financial will pursue the at-fault party and/or their insurance company to recover your deductible. The timeframe will depend on how long it takes for the insurance company or at-fault party to reimburse us.