Customers affected by Hurricane Matthew: learn more about submitting a claim online or call 866-COUNTRY when it’s safe to do so. We’re here for you. 

What if my vehicle is a total loss?

If the COUNTRY Financial appraiser has determined your vehicle is a total loss, one of our auto specialists will contact you to discuss settlement, based on the value of your car in its pre-claim condition. If you have The Keeper coverage, you may be eligible for a brand new car of similar make and model.