Customers affected by Hurricane Matthew: learn more about submitting a claim online or call 866-COUNTRY when it’s safe to do so. We’re here for you. 

Why did I get a bill when I just paid it?

This can happen for two main reasons. First, an overlap might have occurred between when we sent your most current bill to you and when you paid the previous one. The second most common cause is that a payment was missed.

Give us a call at 866-COUNTRY (866-268-6879) and we’d be happy to help if you have questions.