Customers affected by Hurricane Matthew: learn more about submitting a claim online or call 866-COUNTRY when it’s safe to do so. We’re here for you. 

Why is the "Pay" button still there after I've made my payment?

The pay button remains active on the Bill Pay screen for several days of processing time. If you're unsure if a payment went through, please check your payment history before processing a payment for the same bill a second time. If a payment is approved, do not submit again, as it will debit your account a second time.