Why is the "Pay" button still there after I've made my payment?
The pay button remains active on the Bill Pay screen for several days of processing time. If you're unsure if a payment went through, please check your payment history before processing a payment for the same bill a second time. You can do this by going to Pay Bill and then clicking on Bill history on the top of the screen. If a payment is approved, do not submit again, as it will debit your account a second time.