Please upgrade your browser to IE 11 or download Chrome for a better experience while viewing our site.

Claims Support

When you need us most, we'll be here.

You buy insurance so you'll be taken care of when you have a claim. You can count on us to be there for you.

Claims Support

April 2015 Storm Claims

Illinois Policyholder Information For Recent Storm Claims

COUNTRY Financial is committed to helping rebuild the communities affected by the recent storms in Illinois.  For our customers that means getting claims settled as soon as possible.  Some customers may need more time than others to report claims.  As a result, we have extended the time period for claims reporting and repairs.  We also have implemented safeguards to ensure customers continue to have insurance coverage in place.

If you have been affected by these storms and have any problems or concerns, please let us know by calling 1-866-COUNTRY.

Customers may also file a complaint with the Illinois Department of Insurance by calling 1-866-445-5364 or by going online at



Reporting a Claim

We hope you never have to experience a claim. But if you do, we'll be there to help you get your life back to normal as quickly as possible.

road sign
Auto Accident or Storm Damage

Whether your windshield is damaged or you hit a deer, a car crash can leave you shaken and confused. We'll help you through it all.

Home, Farm or Business

It doesn’t matter if you own a house, run a business or live on a farm. COUNTRY Financial® can help you return to normal when you have a claim.

damaged corn cob

Founded by farmers, COUNTRY Financial® has been selling crop insurance since 1926. We know crops and have a solid reputation for helping farmers recover from loss.

crack in ground

Tornados. Hurricanes. Wildfires. Earthquakes. These forces of nature are all different, but they all cause significant damage. We’re here for you when catastrophe strikes.

Workers' Compensation

Work injuries happen. When someone is injured at work, workers’ compensation claims can seem confusing to both employers and employees. We’ll simplify the process for you. Here’s what you should do if you have a claim.

For help with all other claims, call 866-COUNTRY (866-268-6879).

Protecting Your Premium

magnifying glass icon
Insurance fraud costs everyone.

According to the National Insurance Crime Bureau, fraud could cost you and your family about $300 in additional insurance premiums every year - enough money to make a monthly car payment or pay part of your home mortgage bill.

Learn about what we're doing to prevent fraud


We've answered some of the most common claims questions, but you can always call us at 866-COUNTRY (866-268-6879) or contact your financial representative for additional questions.