Property Storm Claims
You can report or track your claim within your online account. If you're not a COUNTRY Financial client, call us at 866-COUNTRY (866-268-6879).
Reporting a property storm claim
In many cases, we dispatch teams of claims representatives to areas hit hard by tornadoes and other types of severe weather. A claims representative will schedule a time with you to inspect your property damage.
Steps to protect your property during reporting a claim
When reporting a disaster claim, take these measures to help secure your property and aid us in compiling your damage report.
Protect your property
Protect and clean up your property. Board up broken windows, cover holes with tarps and take steps to prevent further damage to your property.
Save repair receipts
Save all receipts from emergency repairs.
Take inventory
Make an inventory of your damaged property. Include age, model number, date of purchase and current purchase price for each item, if possible.
Collect photographs
Take photos of your damaged property and give them to your claims representative.
Check your claim online
Log in or register and choose the Claims tab to check your claim status, including your adjuster information, the date a first payment is made, and more.
Information needed to report a claim
To help make the claims process go smoothly, take a moment to gather important information about the incident.
- Your telephone numbers, including home, work and cell numbers
- A household contact you want handling the claim
- Your policy number
- Date and location of damage
- Description of damage
Claims assistance your way
Get support from local experts
Your rep is always there to help:
- Answer your insurance questions
- Guide you through the claims process
- Balance your coverage needs with your budget
- Update your coverage as your life changes
Most common claims questions
We've answered some of the most common claims questions, like the ones below, here.
- How do I report a claim?
- Is this claim going to affect my premium?
- What is the typical claims process?
- When do I get my deductible back?
Have additional questions?
Call us at 866-COUNTRY (866-268-6879) or reach out to your representative for help.
COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.