You can report or track your claim within your online account. If you're not a COUNTRY Financial client, call us at 866-COUNTRY (866-268-6879).
In many cases, we dispatch teams of claims representatives to areas hit hard by tornadoes and other types of severe weather. A claims representative will schedule a time with you to inspect your property damage.
When reporting a disaster claim, take these measures to help secure your property and aid us in compiling your damage report.
Protect and clean up your property. Board up broken windows, cover holes with tarps and take steps to prevent further damage to your property.
Save all receipts from emergency repairs.
Make an inventory of your damaged property. Include age, model number, date of purchase and current purchase price for each item, if possible.
Take photos of your damaged property and give them to your claims representative.
Log in or register and choose the Claims tab to check your claim status, including your adjuster information, the date a first payment is made, and more.
To help make the claims process go smoothly, take a moment to gather important information about the incident.
Your rep is always there to help:
We've answered some of the most common claims questions, like the ones below, here.
Call us at 866-COUNTRY (866-268-6879) or reach out to your representative for help.
COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.