You can report or track your claim within your online account. If you're not a COUNTRY Financial client, call us at 866-COUNTRY (866-268-6879).
Whether you are reporting minor damage to your property, theft, or a major loss, a representative will contact you as soon as possible. Our goal is to get your life back to normal as quickly as we can.
Your claim is assigned to a claim representative, who will call you by the end of the next business day to gather additional details.
Your claim is reviewed and arrangements will be made with you to inspect/investigate the damages to your property.
Your claims representative will give you a repair estimate after inspecting your home.
Your claim is resolved and closed.
To help make the claim process go smoothly, use the following checklist to prepare for questions we may ask.
Your rep is always there to help:
We've answered some of the most common claims questions, like the ones below, here.
Call us at 866-COUNTRY (866-268-6879) or reach out to your representative for help.
COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.