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Tennessee Residents

COUNTRY Financial is committed to helping rebuild Tennessee communities impacted by recent severe weather.

For our customers, that means getting claims settled as soon as possible and making sure affected clients’ existing coverage(s) are not interrupted.

Our Response

COUNTRY Financial is committed to helping rebuild the communities affected by the recent severe weather in Tennessee.


Our claims adjusters are working diligently with policyholders who have submitted claims. 

Need help submitting a claim? Visit the Claims page to complete your request online.


We have safeguards to help affected customers avoid coverage interruption.

Concerned about your policies? Visit our Billing Support page to learn more.

Suspension of Premium Payments

We have implemented safeguards to help ensure that our customers’ current coverage will not be interrupted. This includes a temporary suspension of policy terminations for nonpayment reasons from March 7, 2019 through May 7, 2019.

Problems and Concerns

If you have been affected by the recent severe weather and have any problems or concerns, please let us know by calling 1-866-COUNTRY (1-866-268-6879) or contacting your representative.