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Illinois Residents

COUNTRY Financial is committed to helping rebuild communities impacted by storms in Illinois.

Our Response

COUNTRY Financial is committed to helping rebuild communities impacted by recent storms in Christian county.

For our customers, that means getting claims settled as soon as possible and making sure affected clients’ existing coverage(s) are not interrupted because of the storms.

Suspension of Cancellation, Non-renewals, and Premium Payments

We have implemented safeguards in the affected county to help ensure that our customers’ current coverage will not be interrupted. This includes a temporary moratorium on policy cancellations and non-renewals from Nov 23, 2018 through January 23, 2019.

Extensions may also be granted to policyholders affected by this event who live near Christian County dependent upon individual circumstances.

We work hard to help make sure affected customers have extra time with making premium payments. Concerned about your policies?

Problems and Concerns

If you have been affected by storms in Illinois and have any problems or concerns, please let us know by calling 1-866-COUNTRY (1-866-268-6879) or contacting your COUNTRY representative.

A disaster-related dispute may be directed to the Illinois Department of Insurance’s toll-free complaint hotline at 1-866-445-5364, or you may file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf.