Customers in Alabama and Georgia: We’re here for you. Submit a claim online or call 866-COUNTRY when it’s safe to do so. We’re available 24 hours a day.

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Hurricane Michael

COUNTRY Financial is committed to helping rebuild Alabama and Georgia communities impacted by Hurricane Michael.

COUNTRY Financial is committed to helping rebuild communities impacted by Hurricane Michael. For our customers that means getting claims settled as soon as possible and minimizing the impact of coverage interruptions.

Our Response

When catastrophe strikes, we can help.

Submit a Claim

Call us at 866-COUNTRY (866) 268-6879 to report a claim or start online using one of the links below.

Log in to report a claim or submit a claim as a guest.


Customers who were affected by Hurricane Michael may be eligible for a payment extension.

When reporting a disaster claim, take these measures to help secure your property and aid us in compiling your damage report.

  • Protect Your Property: Protect and clean up your property. Board up broken windows, cover holes with tarps and take steps to prevent further damage to your property.
  • Save Receipts: Save all receipts for emergency repairs.
  • Property Inventory: Make an inventory of your damaged property. Include age, model number, date of purchase and current purchase price for each item, if possible.
  • Collect Photographs: Take photos of your damaged property and give them to your claims representative.


We've answered some of the most common claims questions, but you can always call us at 866-COUNTRY (866-268-6879) or contact your representative for additional questions.