What to Expect
Whether you are reporting minor damage to your property, theft, or a major loss, a representative will contact you as soon as possible. Our goal is to get your life back to normal as quickly as we can.
The Claims Process
Your claim is assigned to a claim representative, who will call you by the end of the next business day to gather additional details.
Your claim is reviewed and arrangements will be made with you to inspect/investigate the damages to your property.
Your claims representative will give you a repair estimate after inspecting your home.
Your claim is resolved and closed.
Check Your Claim in MyCOUNTRY
Log in or register for MyCOUNTRY and choose the Claims tab to check your claim status including your adjuster information, the date a first payment is made, and more.Log in or register for MyCOUNTRY
Home, Farm, or Business Claims Checklist
To help make the claim process go smoothly, use the following checklist to prepare for questions we may ask.
□ Your contact information, including address and telephone numbers
□ A household contact you want handling the claim
□ Policy type and number
□ Date damage occurred
□ Driving directions to property
□ Description of loss
□ Description of damaged property
□ Location of damaged property