July 28, 2020
BLOOMINGTON, Ill. - With assistance from COUNTRY Financial® and another leading insurer, The Institutes RiskStream CollaborativeTM successfully completed member-to-member testing of its personal lines auto proof of insurance application. The RiskStream Collaborative is the risk management and insurance industry’s largest enterprise-level blockchain consortium.
During the test, COUNTRY Financial successfully verified proof of insurance information and related data with another insurance carrier. The app aims to create a contact-free process for exchanging information between policyholders and presenting information to a third party, like a law enforcement official, following an accident. The goal of the app is to allow customers to share proof of insurance electronically, in real time, through an access key or QR code, instead of producing a traditional paper insurance card. Unlike a paper card, this aims to allow for real-time verification of insurance coverage, including up-to-the minute updates to the policy itself. The verification of policyholder information can then be stored as an event in a secure app node for future retrieval, allowing insurers to gather additional data points and use to enhance the customer experience during a claim.
“We are proud to be part of this project and others with the RiskStream Collaborative, which present a potential transformation in the way our clients interact with us and others during their time of need,” said Andrew Mizell, enterprise innovation project lead at COUNTRY Financial. “Blockchain is a trusted and secure source of information sharing that will truly enrich lives through ease of use and reliability.”
“Our proof of insurance app moves us toward an improved and contact-free insurance experience for drivers,” said Christopher McDaniel, president of the RiskStream Collaborative. "Not only will it enhance the currently cumbersome and unreliable insurance exchange process, but it does so while eliminating contact between parties. In the wake of COVID-19, more consumers are seeking and using contact-free technology to conduct transactions. This type of blockchain solution can make that possible.”
The personal lines auto proof of insurance application test, completed July 24, is the latest in a series of progressive milestones for Canopy, the custom blockchain architecture including development testing in February 2019, production readiness in June 2019, member testing of a first notice of loss app in September 2019, and SOAK performance testing in early 2020.
COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.
About The Institutes RiskStream Collaborative
The Institutes RiskStream Collaborative™ is the risk management and insurance industry’s first enterprise-level blockchain consortium that brings together experts and developers to advance insurance-specific use cases via Canopy, a custom blockchain architecture. The RiskStream Collaborative is committed to equipping organizations to work together to inspire product innovation, enable efficiencies and open new technological frontiers.
About The Institutes | Risk and Insurance Knowledge Group
The Institutes, the leading provider of risk management and insurance knowledge education and solutions, offer professional designations, including the CPCU® program. In addition, The Institutes provide introductory, foundational, and leadership courses and programs; online and continuing education courses; custom solutions; events and conferences; online and print news platforms; assessment tools; and research reports.
CPCU is a registered trademark of The Institutes. All rights reserved.
About COUNTRY Financial®
The COUNTRY Financial® group (www.countryfinancial.com) serves about one million households and businesses throughout the United States. It offers a wide range of financial products and services from auto, home, business and life insurance to retirement planning services, investment management and annuities.