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COVID-19 Response

COUNTRY Financial Announces Clients to Receive Auto Premium Refunds

Auto insurance clients will receive a 15% refund

April 15, 2020

BLOOMINGTON, Ill. – COUNTRY Financial® announced today every client with a personal auto insurance policy as of April 1, 2020 will receive a 15% refund for two months of auto premium in anticipation of a decrease in driving activity in April and May.  The refund is part of the company’s ongoing efforts to assist clients during these challenging times.

“Our clients are doing their part during COVID-19 and staying home. That means fewer accidents and lower claims costs,” said Jim Jacobs, chief executive officer of COUNTRY Financial. “We always work hard to provide the protection our clients need.  When we can do that for less cost, we believe returning money to our clients is the right thing to do, especially during challenging times.”

Pending regulatory approval, the company will mail refund checks in May. Clients do not need to take any action to receive a refund check. 

Earlier this month, the company announced it had extended payment deadlines for clients to prevent cancellations, late fees and non-renewals.  

“We’re thankful and proud of how our clients, representatives and employees have come together to get through this,” Jacobs said. 

Media Contact

Chris Stroisch, COUNTRY Financial

About COUNTRY Financial

COUNTRY Financial is a marketing name for COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company® and their respective subsidiaries, located in Bloomington, IL. COUNTRY Financial serves about one million households and businesses throughout the United States and offers a wide range of insurance and financial products and services.