Our Commitment to Protecting Your Privacy
At COUNTRY Financial®,1 your privacy has always been important to us. We understand how important your privacy is to you, and we believe protecting your confidential information is a fundamental part of doing business. That’s why at COUNTRY we take steps to ensure:
Categories of Information We Collect
From everyone who visits our website, we also collect:
This information does not provide any personal information, but is tied to a cookie that identifies your machine as a unique visitor. Cookies are described in greater detail below.
How We Share Your Information
COUNTRY considers the types of information listed above to be confidential. However, from time to time and as allowed by law we may share that information:
How We Obtain Information From Your Online Use
Cookies do not provide your name, address, email address or other personally identifiable information. We may link non-personally identifiable information that we collect with personally identifiable information that you provide to us through the use of our website.
How Your Information Is Used
COUNTRY wants your online experience to be the best it can be. Our main purpose for collecting information is to provide you with outstanding products and services. For instance, we may use the information to provide quotes or cost comparisons, answer your questions or concerns and provide you information in a timely manner. We also may use this information to contact you about other products and services from COUNTRY or our affiliates, in which you might be interested. By learning more about you, we can deliver more relevant information about products and improve our customer service.
We may use general geographic location information and information about your Internet carrier, as well as information you provide us, to improve and customize our website’s content, layout, and services. For instance, if you provide us with your age and/or gender, we may place a cookie on your machine and on your next visit, personalize the message displayed.
If you login to the secured portions of our website, we use a cookie for session management. This helps us to avoid asking you to login again as you move from page to page.
We recognize “do not track” signals provided by major browsers, which are designed to provide you options regarding the collection of personally identifiable information about your online activities over time and across different websites or online services. We do not allow our business partners to collect your personally identifiable information when you use our website.
How We Protect Your Information
COUNTRY is concerned about safeguarding the confidentiality of your information. We use physical, electronic, and procedural safeguards to help protect your confidential information that we process and maintain.
Our operational and data processing systems are contained in a secure environment and that environment is access-controlled.
To secure sensitive communications between your computer and our web servers, we have implemented Entrust.net digital certificates and enabled strong, RSA1024-bit, encryption. We use the secure sockets layer (SSL) security protocol to protect all exchanges of information via our web pages that are considered private or confidential.
We use various authentication technologies, including passwords, to authenticate visitors to the portions of our website that may allow access to confidential information. We have implemented other security controls such as firewalls, intrusion detection and intrusion prevention to protect our systems and networks and your confidential information. Our security systems constantly monitor the web server to help ensure your accounts are safe and secure.
We consider the security of your information a priority. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security threats.
Data Retention Policy, Managing Your Information
COUNTRY may collect user provided data from your use of our website (“User Provided Data”) and retain this data for a reasonable time thereafter. If you’d like us to correct User Provided Data, please call us at 1-866-COUNTRY (1-866-268-6879) and we will respond in a reasonable time. Please note that some or all User Provided Data may be required to be retained by law.
We do not use our website to knowingly solicit data from children under the age of 13. For more information about children’s privacy and the Children’s Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission website at www.ftc.gov.
If you are a minor under the age of 18 and you have directly posted content on our website which you would like to have deleted or hidden, please call us at 1-866-COUNTRY (1-866-268-6879). We will respond to your request within a reasonable time and will take steps to ensure that content is either deleted or hidden. Please be aware that certain information may need to remain on our servers, as we may be required to retain certain information by law or where the information may have been provided by persons other than you.
Email messages without encryption are not secure. We are not responsible for the security or confidentiality of communications sent to us via unencrypted Internet email messages. Unencrypted email messages traveling through the Internet are potentially subject to viewing, alteration and copying by anyone on the Internet. Be cautious when submitting personal or financial information via unencrypted email. Send confidential information through encrypted email or the U.S. Postal Service, or use the telephone to speak directly to our employees.
COUNTRY wants to protect clients by warning them about a growing form of Internet fraud called “phishing.” Fake email messages are disguised to look like requests from real businesses. These emails request private information. The information is then used to access financial records and steal identities. Be cautious when receiving emails from unknown or suspicious sources. If you receive an email message prompting you to login to read a message and you did not request any information, do not reply or click on the link, and contact us at 1-866-COUNTRY (1-866-268-6879) immediately.
Changes to this Privacy Statement
Since Internet technology is quickly evolving, COUNTRY may make changes to this Privacy Statement from time to time. We reserve the right to modify or amend this Privacy Statement. When we make a change to this Privacy Statement, we will post a new Privacy Statement on our website. It is your obligation to periodically review this Privacy Statement. You may also request a copy of this Privacy Statement at any time.
Termination of Relationship
In the future if you terminate your relationship with COUNTRY, we will adhere to the privacy policies and practices described in this Privacy Statement as amended from time to time.
If you have any questions about privacy while using our website, or have questions about our practices, please call us at 1-866-COUNTRY (1-866-268-6879).