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The Customer Service Center provides many services to
our agents and customers, but all with the same goal:
to provide callers with world-class service, every time
they call.
While agents remain our customers' primary contact,
there are times when agents just aren't available. The
Customer Service Center was formed with this agency
partnership in mind, to provide service when agents
and customers need us most, and with the help they need…not
just a message service.
Twenty-four hours a day, 365 days a year, callers can
always reach a real person at COUNTRY®. And although
we may need to call some customers back, 99 percent
of callers won't have to call us more than once.
Policies issued by Country
Mutual Insurance Company®, Country Casualty Insurance Company®,
and Country Preferred Insurance Company ®, Bloomington,
IL.
Not available in all states. This website contains only a general
description of coverage, and is not a policy contract. COVERAGE UNDER ANY COUNTRY ® PRODUCT IS
SUBJECT TO TERMS, CONDITIONS AND EXCLUSIONS IN THE ACTUAL POLICY. Please read our Terms
and Conditions for information about company and product licensing, policy availability and
other restrictions.
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