“We had no problems getting the adjuster to our house, and once there, he was pleasant and helpful. He gave us a check on the spot and spared us the arduous itemization we had heard about.”
-Tim & Meg Currell, St. Charles, IL, after suffering damage to their property during a storm
Our clients appreciate the fact that we make sure they are financially secure and some have shared their experiences. We think you’ll like their Real People Stories, too.
Our customers are the reason we’ve been around for more than 80 years. We listen. We respond. And we are always here when you need us. We believe our team of experts is the best in the industry.
COUNTRY Financial® cares about our customers because many of them are our friends. One of our COUNTRY Financial representatives or employees might be your neighbor, your child’s little league coach or a board member of a charitable organization. We know how to help you achieve financial security because our financial representatives are a lot like you. And we know our success depends on your success.
It doesn’t matter where you are. It doesn’t matter what time of day or night you call. You can talk to a real person anytime you want.
24/7 Claims Service
Our hours of operation are simple – anytime. When you need to file a claim, you can call us anytime to get the claims process started at 1-866-COUNTRY (1-866-268-6879).
Year after year, our customers tell us we have one of the very best service records in the industry in our claims satisfaction survey. They like us. We’re pretty sure you will, too.
2012 Customer Reviews
Percentage of clients who agree
Reporting my claim was easy
Quick response time after I reported my claim
The amount of help and courtesy received from the company financial representative…
My claim was settled quickly
I received a fair settlement
The company’s explanation of what could be expected after reporting my claim…