Website Security Statement
Our website can provide you with customized information about COUNTRY products and services. To provide you with appropriate service, we request information such as:
- Birth date or age
- Marital status
- Contact information
- Policy type(s) and number(s)
- Credit card information
- Driver’s license number
- Accident and moving violation history
- Lien or lease holders information
- College or school information
However, when you visit our website, you control the nonpublic personal information provided to us. Refer to Using Information for a description of how that information might be used.
From everyone who visits our website, we collect:
- Type of Web browser
- Computer operating system
- Internet service provider
- Identification of any referring site
- Areas visited within the site
- Date and time of access
This information is not tied to any personal information we have obtained from you but is tied to a cookie that identifies your machine as a unique visitor.
We use the information collected to process transactions and to provide service you request. For instance, we may use the information to provide quotes or cost comparisons, answer questions or concerns and provide information in a timely manner. We also use this information to contact you about other products and services from COUNTRY, or our affiliates, in which you might be interested.
By learning more about you, we can deliver more relevant information about products and improve our customer service. This information may also be used to improve and customize our website’s content, layout, and services in order to enhance customer service. For instance, if you provide us with your age and/or gender, we place a cookie on your machine and on your next visit, personalize the message displayed.
If you login to the secured portions of our website, we use a cookie for session management. This enables us to avoid asking you to login again as you move from page to page.
We maintain physical, electronic and procedural safeguards to guard your nonpublic personal information. Our operational and data processing systems are contained in a secure environment and that environment is access-controlled.
To secure sensitive communications between your computer and our web servers, we have implemented Entrust.net digital certificates and enabled strong, RSA1024-bit, encryption. We use secure sockets layer, SSL, security protocol to protect all exchanges of information via our web pages that are considered private or confidential.
We use various authentication technologies, including passwords, to authenticate visitors to the portions of our website that may allow access to private or confidential information. We have implemented other security controls such as firewalls, intrusion detection and intrusion prevention to protect our systems and networks and your information. Our security systems constantly monitor the web server to ensure your accounts are safe and secure.
Email messages without encryption are not secure. We are not responsible for the security or confidentiality of communications sent to us via unencrypted Internet email messages. Unencrypted email messages traveling through the Internet are potentially subject to viewing, alteration and copying by anyone on the Internet. Be cautious when submitting personal or financial information via unencrypted email. Send confidential information through encrypted email, the postal service or use the telephone to speak directly to our employees.
COUNTRY Financial wants to protect clients by warning them about a growing form of Internet fraud called “phishing.” Fake email messages are disguised to look like requests from real businesses. These emails request private information. The information is then used to access financial records and steal identities.
COUNTRY Financial may occasionally communicate with you using a secure, encrypted email message. You will only receive these secure, encrypted emails if you requested confidential information from COUNTRY. If you receive an email message prompting you to login to read a message and you did not request any information, do not reply or click on the link, and contact us at 1-866-COUNTRY immediately.