Contact Us

COUNTRY Financial makes finding the right answers easy.

Looking for help?	We can help	Phone number
General Questions	Call us 24 hours a day/ 7 days a week or send us a message.	1-888-211-2555
Auto or Home Policy changes General questions Request an Insurance Card	Customer Service Center 6:00 a.m. to Midnight, CST, Mon.-Fri. 7:00 a.m. to 11:00 p.m., CST, Sat. 8:00 a.m. to 7:00 p.m., CST, Sun.	1-888-211-2555
Auto or Home Billing questions	Billing Call Center 7:00 a.m. to 7:00 p.m., CST, Mon.-Fri. 8:00 a.m. to 5:30 p.m., CST, Sat. PO Box 2100 Bloomington, IL 61702-2100	1-800-927-9354
Auto Report a claim Emergency roadside service	24 hours a day/ 7 days a week	1-800-846-0100
Auto Leasing	8:30 a.m. to 4:30 p.m. CST, Mon.- Fri. 1711 GE Rd PO Box 2020 Bloomington, IL 61702-2020	1-800-74-LEASE
Commercial & Farm Billing questions Billing address	Billing Call Center 8:00 a.m. to 5:30 p.m. CST, Mon. – Fri. PO Box 2100 Bloomington, IL 61702-2100	1-866-221-3839
Life, Health or Annuity Billing questions	Life/Health Billing Services 8:15 a.m. to 4:30 p.m. CST, Mon. – Fri. PO Box 2000 Bloomington, IL 61702-2000	1-866-403-2982
Life, Health or Annuity Policy changes General questions	Annuity & Life Policy Services 8:15 a.m. to 4:30 p.m. CST, Mon. – Fri.	1-866-617-1826
401k Pension Profit Sharing Plans	COUNTRY Trust Bank 8:30 a.m. to 4:30 p.m. CST, Mon.– Fri. 1705 N Towanda Ave Bloomington, IL 61702-2901	1-800-422-8261 x6461 309-821-4600
Investment Retirement Trust and Planning Services	COUNTRY Trust Bank 8:30 a.m. to 4:30 p.m. CST, Mon.– Fri. 1705 N Towanda Ave Bloomington, IL 61702-2901	1-800-422-8261 309-821-4600
News Media	Chris Anderson	309-821-2031
	Jay Verner	309-821-3372
	Melinda Zehr	309-821-2009
	8:30 a.m. to 4:30 p.m. CST, Mon. - Fri. 1701 N Towanda Ave PO Box 2020 Bloomington, IL 61702-2020
Regional Offices	Central Regional Office 2 Pine Tree Dr Arden Hills, MN 55112-3715
	Home Offices 1701 N Towanda Ave Bloomington, IL 61701-2057 1705 N Towanda Ave Bloomington, IL 61701-2040 1711 GE Rd Bloomington, IL 61704-2286
	Western Regional Office 2150 Country Dr Salem, OR 97302-9459
Alliances	Cotton States Insurance PO Box 105303 Atlanta, GA 30348-5303	1-800-241-4396
Alliances	MiddleOak One Holyoke Square PO Box 2006 Salem, MA 01970-6506	1-800-225-2533

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2009-09-04

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Pay your auto, home, farm, umbrella, and commercial insurance bills.

Clients who would prefer to pay their COUNTRY policies over the phone can call 1-800-927-9354.

Participant site for company retirement plans
(401k, Pension, Profit Sharing plans, Small Business "k")
Individual Retirement Account (IRA)
Asset Management Account
(IRA, Foundation, CoMPAS, Focus, Vision)
Small Business Retirement Account
(Keogh/HR-10, Solo 401(k))
Education Savings Account
Mutual Fund Accounts Serviced by US Bancorp