
Claims Satisfaction Survey
When you have a loss you want to know the person helping you with your claim is knowledgeable and caring.
You can be sure that’s the case here at COUNTRY® Financial. But you don’t have to take our word for it. We frequently survey thousands of people recently involved in claims with us.
|
2008 Customer Reviews |
|
|
Survey Topic |
Percentage of |
|
Reporting my claim was easy |
98% |
|
Quick response time after I reported my claim |
96% |
|
A good amount of help and courtesy from COUNTRY Financial representative |
97% |
|
My claim was quickly settled |
95% |
|
I received a fair settlement |
96% |
Long term service
These great marks weren’t given to us by accident. We consistently score well with our clients every year because we listen. After all, we’re in the business of protecting you.
But you won’t get the whole story if you just see these numbers. We invite you to meet our team of experts to learn more about the people responsible for our solid reputation.
| 2009-07-31 | /content/financial/customerSupport/claims/claimsSatisfactionSurvey.xml |
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